Frequently asked questions
How does it work?
Plan your wall in the designer: pick a trunk, add stems, photo frames, birds and flowers, and move them around until it looks right. Then order the pieces and hang them on your wall.
Can I add pieces later?
Yes, that is the whole idea. Every piece is sold on its own, so you can add a new frame or branch whenever your family grows.
What are the pieces made of?
Every piece is cut from birch plywood and comes unfinished, so you can leave it natural or paint or stain it yourself.
How big will my wall be?
The designer shows every piece at its real size on your chosen wall width, and each piece’s page lists its width and height in centimetres.
How do I hang the pieces?
[Describe the fixings included and how to hang the pieces.]
What size photos fit the frames?
[List the photo sizes each frame takes.]
Where do you deliver and how much does it cost?
We deliver anywhere in Ireland for a flat €4.95. [Add how long delivery usually takes.]
Do I need an account?
No. You can design and order without one. With an account, your saved designs and orders are kept together so you can open them on any device.
Can I return my order?
Yes, you can return unused pieces within 14 days of receiving them. See our terms of use for the details.
Still have a question? Contact us and we'll be happy to help.
