Terms of use

About these terms

These terms apply when you use this website or buy from Add a Branch, which is run by [your name or business name], [address]. By placing an order you agree to them. You can contact us at [email address].

Your order

When you place an order you will get an email confirming we have received it. Our contract with you starts when we confirm your order has been accepted.

Prices are in euro and include VAT where it applies. Delivery costs are shown at checkout before you pay.

Each piece is cut from natural birch plywood, so the grain and shade will vary a little from the pictures. Colours on screen can also look different from the real wood.

Delivery

We deliver within Ireland. We aim to dispatch orders within [number] working days and will let you know if there is a delay.

Changing your mind

You can cancel your order for any reason within 14 days of receiving it. Tell us by email, then send the pieces back unused and in their original packaging within 14 days. We will refund the price of the pieces and the standard delivery cost within 14 days of getting them back. You pay for the return postage unless the pieces were faulty.

[If you add personalised pieces, such as engraved names, say here that these cannot be returned unless faulty.]

Faulty or damaged pieces

If anything arrives damaged or faulty, email us with a photo within [number] days and we will replace or refund it. This does not affect your legal rights as a consumer.

Hanging your wall

Please follow the hanging guide that comes with your order and use fixings suited to your wall. We are not responsible for damage caused by pieces being hung in a way that does not follow the guide.

Using this website

The designs, drawings, photos and text on this site belong to us. You can use the wall designer to plan your own wall, but please do not copy our piece designs to make or sell your own.

We try to keep the site accurate and working, but we cannot promise it will always be available or free of errors.

Your account and newsletter

If you create an account, keep your password safe. You can ask us to close your account at any time.

If you sign up to our newsletter we will email you about new pieces and offers. You can unsubscribe at any time.

The law that applies

These terms are governed by the law of Ireland. Nothing in them takes away your rights under consumer law.