Privacy policy

Who we are

Add a Branch is run by [your name or business name], [address]. We are responsible for the personal data you share with us. You can contact us about privacy at [email address].

What we collect

When you place an order we collect your name, delivery address, email address and the items you bought.

Payments are handled by Stripe. We never see or store your full card details.

If you contact us we keep your message and email address so we can reply.

If you create an account we store your name, email address and order history.

If you sign up to our newsletter we store your email address, the date you signed up and confirmed it, your welcome discount code and a scrambled version of your internet address, which we use only to block spam signups. We send you one email to confirm your address, and you are only added to the newsletter if you confirm.

Your basket and saved designs

Your basket and any wall designs you save are kept in your own browser (local storage). They are not sent to us unless you place an order.

Cookies

We use essential cookies and similar browser storage so the site works: to remember your basket, your saved designs, your cookie choice and that you are logged in. These are always on.

We only use optional cookies, such as ones that help us see how the site is used, if you choose “Accept all” in the cookie pop-up. You can change your choice any time with the “Cookie settings” link at the bottom of every page.

How we use your data

We use your details to make and deliver your order, to answer your questions and to meet our legal and accounting duties. We rely on our contract with you and our legal obligations to do this.

We will only send you our newsletter if you have signed up for it, and you can unsubscribe at any time by emailing us or using the link in any newsletter.

Who we share it with

We share only what is needed with the companies that help us run the shop: Stripe (payments), Supabase (our database), our website host and our delivery company. We never sell your data.

How long we keep it

We keep order records for six years for tax purposes. Messages are kept for up to two years. Account details are kept until you close your account. Newsletter sign-ups are kept until you unsubscribe.

Your rights

Under data protection law (the GDPR) you can ask to see, correct or delete the personal data we hold about you, or object to how we use it. Email us at [email address] to do this.

If you are unhappy with how we have handled your data you can complain to the Data Protection Commission, Ireland’s data protection regulator (dataprotection.ie).